Privacy Policy

1. Introduction

Dayspring Consults (“Dayspring Consults”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • Visit our website at www.dayspringconsults.co.uk

  • Engage with our services

  • Contact us for enquiries, support, or consultations

  • Subscribe to communications from us

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions regarding this policy or your personal data, please contact us at:
Email: info@dayspringconsults.co.uk

2. Who We Are

Dayspring Consults is the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

As a data controller, we determine the purposes and means of processing your personal information.

3. The Information We Collect

We may collect and process the following types of information:

A. Information You Provide Directly

This includes information you voluntarily provide when you:

  • Complete enquiry or contact forms

  • Register for services

  • Subscribe to newsletters

  • Enter into a contract with us

  • Communicate with us by email or phone

Such information may include:

  • Full name

  • Email address

  • Phone number

  • Business or company details

  • Billing and payment information

  • Any other information you choose to provide

B. Technical and Usage Information

When you use our website, we may automatically collect certain technical data, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on pages

  • Referral source

  • Geographic location (general region)

This information helps us improve website performance, user experience, and security.

C. Transaction Information

If you make payments for services, we may collect relevant billing details. Payment processing may be handled securely by third-party payment providers. We do not store full payment card details on our servers.

D. Information from Third Parties

We may receive personal data from:

  • Service providers who support our operations

  • Publicly available sources

  • Identity verification or compliance checks where required

4. How We Collect Information

We collect information through:

  • Website forms

  • Email and direct communications

  • Service agreements and contracts

  • Cookies and tracking technologies

  • Payment transactions

5. Cookies

Our website uses cookies to enhance user experience and analyse website traffic.

Cookies help us:

  • Understand how visitors use our website

  • Improve functionality and performance

  • Personalise content

You may disable cookies through your browser settings. Please note that certain features of the website may not function properly if cookies are disabled.

6. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide requested services

  • Perform contractual obligations

  • Process payments

  • Communicate important updates

  • Improve our services and website functionality

  • Ensure website security

  • Comply with legal and regulatory obligations

  • Send marketing communications (where you have provided consent or where lawful to do so)

You may opt out of marketing communications at any time.

7. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract

  • Legal obligation

  • Legitimate interests (such as improving services and maintaining security)

  • Consent (for marketing communications and certain cookies)

8. Sharing Your Information

We may share your personal data with:

  • Trusted service providers and contractors

  • IT and hosting providers

  • Payment processors

  • Professional advisers (e.g., legal or accounting)

  • Regulatory or law enforcement authorities where required by law

All third parties are required to respect the security of your data and process it in accordance with applicable laws.

We do not sell your personal data.

9. International Transfers

Your information may be stored or processed outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, including contractual protections, to maintain data security and compliance with UK GDPR.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Comply with legal, accounting, or regulatory requirements

  • Resolve disputes and enforce agreements

When no longer required, your data will be securely deleted or anonymised.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

While we take reasonable steps to protect your information, no internet transmission can be guaranteed as completely secure.

12. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at:
info@dayspringconsults.co.uk

13. Business Transfers

If Dayspring Consults undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction, subject to appropriate confidentiality safeguards.

14. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of our website and services indicates acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Dayspring Consults
Website: www.dayspringconsults.co.uk
Email: info@dayspringconsults.co.uk

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